I have run an interactive agency and dealt with various aspects of hosting client sites for over 15 years. Most vendors in the hosting space are big on promises but abject failures at delivering the services — Springs is the pleasant exception to that rule. We were lucky enough to encounter Springs Hosting in 2009 and we have a number of client sites hosted with them including a prominent publicly traded Real Estate concern. The team at Springs makes sure they deliver on the critical services and have been very helpful with recommendations and engineering for our complex situations. They are proactive in communications and refreshingly honest on the very rare occasion when a problem has arisen. We highly recommend giving them a try!